IVOC in the news this morning!
Monday December 17, 8:33 am Eastern Time
Press Release
SOURCE: iVoice, Inc.
iVoice and Artisoft Team to Deliver Speech-Enabled Phone System
iVoice Joins Artisoft's Open Communication Alliance
MATAWAN, N.J. & CAMBRIDGE, Mass.--(BUSINESS WIRE)--Dec. 17, 2001-- iVoice, Inc. (OTC
Bulletin Board: IVOC - news), a leader in speech recognition technology, and Artisoft®, Inc.
(NASDAQ: ASFT - news), developer of the first software-based phone system, today announced the
availability of a joint solution that provides speech-recognition solutions for TeleVantage, Artisoft's
award-winning phone system.
In addition to collaboratively developing and testing the combined product offering, the two
companies are working together to co-market the integrated solution through their respective VAR
channels.
The TeleVantage-iVoice integration enables callers to automatically connect to users by simply
speaking their name. The entire solution can be deployed on a single server, providing significant
cost savings over a proprietary PBX and separate speech recognition machine.
The iVoice Speech Enabled Auto Attendant uses a customized dictionary of names and extension
numbers that enables callers to contact their party using their spoken voice. The Speech Enabled
Auto Attendant comes with a voice configurable dictionary, making system administration simple and
efficient to use and maintain. iVoice has recently received the Editor's Choice Award from TMC Labs
for its Speech Enabled Auto Attendant.
Artisoft's TeleVantage is a feature-rich, software-based phone system that combines rock-solid
stability with the most advanced communications technology available today. Designed specifically
for small to medium-sized business, branch offices and call centers, TeleVantage delivers greater
functionality, flexibility, and value than proprietary PBXs. Its robust feature set includes intelligent call
management, powerful call center, ACD functionality, advanced IP telephony, comprehensive
messaging, and graphical desktop call control. Artisoft's Open Communications Alliance is
comprised of industry-leading companies working with Artisoft to deliver standards-based
communications solutions with TeleVantage as the focal point.
``This solution really lets my customers make a great impression on their callers,'' noted John
Gagliardi, president of GTI, a TeleVantage Solutions Provider based in Auburn Hills, Michigan.
``TeleVantage users already know their phone system is world-class. Now with the inclusion of an
iVoice Auto Attendant, their callers know it too, giving them a large company image and an excellent
return on their investment.''
``The iVoice Speech Enabled Auto Attendant will provides strategic component to an already proven
communications solution such as Artisoft's TeleVantage,'' stated Jerry Mahoney of iVoice. ``Our
Auto-Attendant's compatibility with Artisoft's technology is another important step in iVoice's
distribution strategy to deliver valuable, cost-effective, easy to use speech-enabled call center
solutions to businesses and organizations worldwide.''
``Because of its open architecture, TeleVantage is able to integrate with the broadest choice of
best-of-breed applications, such as iVoice,'' said Diana Vlamis, Director of Business Development at
Artisoft. ``We consider speech recognition a powerful addition to TeleVantage, offering businesses a
competitive edge in their customer interactions.''
About iVoice, Inc.
iVoice, Inc. designs, manufactures and markets innovative award-winning voice and computer
telephony communications systems for businesses and corporate departments. iVoice products
provide a single, integrated solution, capable of processing thousands of interactions per hour,
including telephone calls, e-mails, faxes, and voice mail messages all through the use a spoken
voice. iVoice products are designed to be simple for the end user maintain and provide a cohesive
system to access messaging systems. The company's goal is to become a leader in speech
recognition technology. To learn more about iVoice, visit ivoice.com
About Artisoft
Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together
voice and data for more powerful and productive communications. Designed specifically for small to
midsize businesses, corporate branch offices, and call centers, Artisoft's TeleVantage delivers
greater functionality, flexibility and value than proprietary PBXs. Artisoft's innovative software products
have received more than 30 industry awards including ``Product of the Year,'' ``Best of Show,'' and
``Editors' Choice'' by Network Magazine, Communications Solutions Magazine and Customer
Inter@action Solutions Magazine. The company distributes its products and services worldwide
through a dedicated and growing channel of authorized resellers. For more information, please call
800-914-9985 or visit our website, artisoft.com.
NOTE: Any statements that are not historical facts contained in this release are forward-looking
statements. It is possible that the assumptions made by management for purposes of such
statements may not materialize. Actual results may differ materially from those projected or implied in
any forward-looking statements. Such statements may involve risks and uncertainties, including but
not limited to those relating to product demand, pricing, market acceptance, the effect of economic
conditions, and intellectual property rights, and the outcome of competitive products, risks in product
development, the results of financing effort, the ability to complete transactions, and other risks
identified in this release, and the Company's Securities and Exchange Commission filings.
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Contact:
iVoice, Inc.
Dolores Serafin-Sloboda
732/441-7700 and say "Investor Relations"
investors@ivoice.com
or
Artisoft, Inc.
Mary Ellen Collins
617/354-0600 x342
mcollins@artisoft.com |
