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Technology Stocks : Dell Technologies Inc.

DELL 133.92

-4.9%

Nov 13 3:59 PM EST

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To: BWAC who wrote (168133)	12/20/2001 2:14:19 PM
From: John Koligman	Read Replies (2) of 176387

Last April I spent 7K+ on a Dell workstation and 4 17" digital flat panel displays. When I connected the fourth display it would intermittently go dark and come back. To make a long story short, I diagnosed the problem pretty much myself down to a bad connector on the video card, and Dell agreed to send me a new card. Since this was a 4 port Matrox video card and a $700 option, I at least thought I'd get a replacement fairly quickly. Nah, after speaking with about 5 Dell reps (the left arm doesn't know what the right arm is doing), it took over two weeks for the video card to arrive. I gave Dell one more shot and ordered a Dimension for my wife some months later, it was sent back after blue screen errors started appearing. IBM's web site is pretty 'configurable' these days, so I bought her a Netvista after sending the Dell back. It is working fine so far... Regards, John

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