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Technology Stocks : Compaq
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To: John Koligman who wrote (94375)12/20/2001 3:06:30 PM
From: Captain Jack  Read Replies (1) of 97611
 
Yep--- DELL makes a GREAT box UNTIL you get into good size workstations. There is hardly ever a problem with a PC. Your wife & my neighbor are of the very few PCs ever returned I know of. Their help desk, and many others does not have employees familiar with what you are talking about. They have a few that can handle about anything,, but those are rare. Most are OK with minor problems and then............... true-- most of their answers are being recited.. and if you are just a little knowlegable you have completed the 1st 80% of the things they are about to ask you to do. They should put in a program like PC Anywhere so you can allow them to access your system and fix the damn problem without farther agrivating the customer.
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