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Non-Tech : JB Oxford, Lombard, Etrade

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To: Matt Nickels who wrote (274)7/1/1997 10:30:00 AM
From: bob yahnke   of 396
 
Matt. I still have several clients with J.B. All of which have problems with them. They all use the online service. When they have a problem and have to talk to someone live, it takes forever to get a hold of somebody and then your put on hold forever. If you deal with a broker the story is different. You must be dealing with a broker, Matt. The more you trade the more free quotes you get, but the bid and ask never get updated unless the whole spread moves. Then it gets updated. The last trade is always good, but not the bid ask. As far as the executions go J.B. has market makers trading your stock and don`t give you the best price on your trade. Example: XYZ stock is trading 10- 10 1/4. If you want to buy their traders will not work the order for you and you will have to pay 10 1/4. then the trader will try to buy it at 10 1/8 or better and make a profit for himself and not you. This is not right. I trade with another firm that does`nt have market makers and I get filled between the spread in most cases. These are questions for broker. These are facts and even one of my clients took legal action agaisnt them and won.
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