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Non-Tech : Interactive Brokers / Timberhill
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To: rocklobster who wrote (2385)1/15/2002 1:28:02 PM
From: Esteban  Read Replies (1) of 9012
 
Rok,

Looking at the time and sales for the spike, your order executed about 10 seconds after the second bid of 1626. I think that's what triggers an IB stop, but since I don't use them my recollection is hazy. It looks to me like there were ample opportunities to fill at a price around 1630, if my QCharts T&S is accurate. I would expect to have filled around 30 had I sent a market order by hand at the time your stop should have triggered, even in the rushing environment. Anything above 1640 would indicate to me that the order entries were being delayed and I would expect that the order status color would show that fact.

The price didn't exceed 1640 until 8 of the 10 seconds had expired.

I doubt you have a case to reverse the fill, but I think you are due a report showing the time your order was sent to the CME and an explanation of why and where it was delayed.

My condolences,
Esteban
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