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Non-Tech : Interactive Brokers / Timberhill

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To: Dan Duchardt who wrote (2449)1/17/2002 5:38:25 PM
From: rocklobster  Read Replies (1) of 9012
 
Dan,

I would agree wholeheartedly..If I had been caught in a real news event that spiked the market, and had lost 40 points in slippage on a stop, I would have probably been glad that the stop saved me from further losses, but to lose 40 points in slippage on a stop when nothing actually happened, and there was no news at all to account for the spike, and not even really all that much volume is just criminal.

i'm sure this situation is criminal in some way... I feel like I was royally screwed, and for Interactive Brokers to act like this kind of spike is normal, reasonable, and to be expected is bad business in my opinion.

Now I realize that they are protected by all the small print, and that it was actually Globex where the trade was executed, but Interactive Brokers really has done nothing at all for me beyond a few phone calls to Globex.. they havn't offered me anything at all and not even an explanation of what happened..

It's total bs and I may have to persue the matter legally. My acct was nearly cut in half in that spike....

rok
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