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Technology Stocks : Dell Technologies Inc.
DELL 122.55+4.4%Nov 21 9:30 AM EST
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To: kemble s. matter who wrote (168469)1/18/2002 1:24:07 PM
From: TigerPaw  Read Replies (1) of 176387
 
I'm just as curious as the ones that are surprised by the poor service
The evidence was in the February layoffs if one attended some of the "wakes" for employees that were moving on. The common thread for service personel who were let go was that they were slow ( spent enough time on the phone to actually fix the problem) and paid more than average (experienced). I can't say it dawned on me at the time, but the conversations were pregnant with meaning in hindsight. It was all in the beans.
TP
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