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Technology Stocks : Dell Technologies Inc.

DELL 122.55

+4.4%

Nov 21 9:30 AM EST

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To: stock bull who wrote (168483)	1/21/2002 4:53:30 PM
From: kemble s. matter	Read Replies (2) of 176387

Larry, Hi!! RE: Any ideas on this matter will be appreciated. I'm sure he's aware that the service is not what it used to be in some areas...As Meathead just said margins are so thin that everyone may be dropping to ball to some degree...I'd like to think that ...although it's impossible...everyone was being taken care of... Yet, while visiting one of the assembly plants I do recall the plan and design DELL Investor Relations explained to us...This plan eliminated so many potential problems by having a tighter accountability on all parts prior to entering the assembly line...MH is right...DELL already has prevented many many more problems from occurring that other manufacturers would love to have the ability to eliminate... I don't believe this solves the problem Larry... And a bad experience is a bad experience...Let's just hope that with the millions of units that DELL produces problems like this can still be solved...I would imagine someone would bring it up at the shareholders unless they spend the majority of the time allowing someone to ask management for dividends... :o( Best, Kemble

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