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Strategies & Market Trends : Zeev's Turnips - No Politics
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To: Short A. Few who wrote (26073)2/1/2002 8:10:47 AM
From: Ted Downs  Read Replies (1) of 99280
 
re: E-Turd
I have had probably only one major problem that cost me about $900 in profit and they negotiated it down to $450 as I recall.
They miscalculated the number of shares given to me on a split and I sold the stock. Then they had me short the additional shares miscalculated without notifying me.

That isn't my biggest complaint though. I have noticed you must use execution limits on everything you do with them. You will never get a favorable price execution with a market order. That's even when you are staring at the bid/ask prices you'll still get screwed with a market order so I always pay the $5 additional for a limit order to guarantee the better execution.
At times on online trades when selling the system will tell me I don't own the stock. After talking to them I was told just go through with the transaction and ignore the glitch.
That did cost me several times because I waited and re-checked my account to make sure I still owned that position and then finally made the sale and lost the better price.
So I don't think there is anyone who is active with them who hasn't had problems. However, as a rule since I now have high speed cable I have less problems so that dial-up connection I had was causing problems beyond e-turd's jurisdiction.
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