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Pastimes : Things That Amuse Me

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To: MulhollandDrive who wrote (4260)2/1/2002 8:21:02 PM
From: Phil(bullrider)  Read Replies (2) of 12669
 
Mrs. Peel,

The employee could fill out a fraudulent form, no?

Not if you have to have a legitimate customers phone number.

An auditor needs to be able to confirm that an actual customer received the refund, instead of a fictitious one.

Could the employee generate actual customer refunds? Sure, a few. A few crooked friends and relatives. But all crooks get greedy, sloppy and repetitive. That's where they get caught. Having an actual customer phone number on a cash refund is a requirement by most companies and auditors. If an employee violates company policy and the refund cannot be verified they are liable for it. If they have a lot of violations they can be terminated.

Have fun,
Phil
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