Mark,
how do these stores endeavor to assure themselves that the numbers they get are actual?
I don't believe you read this part of my post thoroughly:
Could the employee generate actual customer refunds? Sure, a few. A few crooked friends and relatives. But all crooks get greedy, sloppy and repetitive. That's where they get caught. Having an actual customer phone number on a cash refund is a requirement by most companies and auditors. If an employee violates company policy and the refund cannot be verified they are liable for it. If they have a lot of violations they can be terminated.
The auditors don't call the customers immediately, but they call random customers. If they get a few customers that say, I bought some stuff there, but never carried anything back for a refund, would that not set a red flag?
Remember this?:
all crooks get greedy, sloppy and repetitive. That's where they get caught.
Now,
If I remember the beginning of this discussion, it was about the issue of revealing your phone # to get a refund.
If you write a check at a store and return an item, you should expect to have to provide proof of purchase, and expect to receive a check after your check clears. No personal info is needed.
If you pay by credit card and return an item, you would receive a credit on your credit card. No personal info needed.
If you pay by cash, check, or credit card, and request cash for a return, then it's a different story.
Now,
If you request a cash refund, prepare to give your telephone number, or make an ass of yourself.
I am tired of this subject, so this is my last post regarding it.
Have fun,
Phil |
