TIER 1 RESEARCH RELEASES ``GAINING MORE CONTROL V2.0'' REPORT ON 40 MSP'S BUSINESS EDITORS & HIGH-TECH WRITERS MINNEAPOLIS--(BUSINESS WIRE)--FEB. 5, 2002-- AT&T, DIGEX, TOTALITY, SEVENSPACE/NUCLIO
13:50 ET MINNEAPOLIS--(BUSINESS WIRE)--Feb. 5, 2002--
AT&T, Digex, Totality, SevenSpace/Nuclio and Exodus Top the List for
Adding Control and Visibility to Their Client's IT Infrastructure
Tier 1 Research, the "sector information exchange" for the
Internet Infrastructure Services and Software industry, announced
today the immediate availability of a 107-page report entitled
"Gaining More Control v2.0."
The report compares nearly 40 provider's customer service portals
against a 33-item checklist of features for usability and
functionality. For each provider, the report includes a two-page
profile showing a screen shot of the user interface, the score on each
of the comparison items, and highlights for most unique feature,
pros/cons and planned enhancements.
Tier 1 Research continues to believe that enterprises will gain a
heightened interest in outsourcing the management of their
infrastructure and applications when they understand the enhanced
visibility and control present in managed services provided along with
an online customer portal interface.
Andrew Schroepfer, president and founder of Tier 1 Research, commented, "Since a provider cannot have a useful client portal without the actual managed service deliverables, this report serves as a useful tool for customers and managed service providers alike to
understand who can deliver." The report details nearly 40 companies, including managed service providers (MSPs) and infrastructure software vendors, and rates each
provider on a 33-item scorecard developed by Tier 1 Research weighted according to end-user feedback. Companies profiled in the report include: Agiliti, Aptegrity, AT&T (NYSE: T.N), Berbee, BT Ignite (NYSE:
BTY), Cable & Wireless/Digital Island (NYSE: CWP.N), Coradiant, Digex (NASDAQ: DIGX.Q), Divine (NASDAQ: DVIN.QYSE: CWP.N), Coradiant, Digex BB: EXDSQ), InFlow, Infocrossing (NASDAQ: IFOX.Q), Intel Online Services
(NASDAQ: INTC.Q), Internap (NASDAQ: INAP.Q), InterOPS, InteQ, Loudcloud (NASDAQ: LDCL.Q), Managed Storage International, Mercury Interactive (NASDAQ: MERQ.Q), Metromedia Fiber Network (NASDAQ: MFNX.Q), NaviSIte
(NASDAQ: NAVI.Q), Netvein, NOC Pulse, ProactiveNet, Rackspace Managed
Hosting, Sanrise, ServerVault, SevenSpace/Nulcio, SiteLite, SiteRock,
Sockeye Networks, Speedera Networks, StorageNetworks (NASDAQ: STOR.Q),
Terraspring, Totality and XOR.
A summary of the report is available by contacting Tier 1 Research
at 763/315-1465. The report is also available for purchase for $2,500.
Enterprise IT decision makers are encouraged to contact Tier 1
Research about obtaining the report at a substantially reduced price
to assist in determining appropriate software and service providers
for their Internet applications. |
