Clown-Free Zone... sorry, no clowns allowed Message Board

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Pastimes : Clown-Free Zone... sorry, no clowns allowed

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To: Earlie who wrote (172417)	6/13/2002 9:29:34 AM
From: orkrious	Read Replies (1) of 436258

A PC is a high maintenance item, and just as is the case when purchasing a car, it sure is nice to have a motivated local guy to provide quality service. That makes sense. But you then are paying for the service. I also know that if you are considered a large business by Dell you get a special tech phone number where you don't wait as long. Note that in the Dell I just ordered I saved $100 by first clicking on the "business" user on the main web site versus the "home or home business" user. When I called the tech support number they wouldn't talk to me. Said I was a "large business" user and they had a special department for me and the phone wait was shorter. I don't run a business so I haven't examined the costs, but from a pure cost perspective I wouldn't think that it would pay to have anything other than Dell Even if you have your own tech guy who can build stuff. the only advantage to using a local guy who isn't an employee is for the service. and i understand why there is a market for them. I just don't think it would be that big. of course, you still make valid points. <g>

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