I am shooting myself in the foot by responding to this, but here goes...
(the customer service department is going to shoot me :) )
I have reviewed the log files for this 100 shares of GI at 17 order, and as near as I can tell, it entered a SIAC DOT line at 15:49:37.
Jon, please e-mail me at peter@datek.com the exact details of how you are testing for order representation.
Datek Online tests NYSE order representation a LOT, and rarely finds problems, but when they are found they are fixed IMMEDIATELY.
On the eve of Datek Online's one year anniversary of our first trade by a beta tester, I have to point out a few things, even into the hostile environment of this thread....
It has been a GREAT, GREAT year! A lot of late nights, though!
Datek Online has provided you all with the best internet brokerage system, period. Datek Online is the ONLY brokerage system that electronically routes customer orders directly to the market place.
Datek Online is the ONLY brokerage system that gives you immediate acces to your cash and stock when you make a trade!
Datek Online is the ONLY brokerage system that gives you free unlimited real-time quotes, no string attached.
Datek Online has grown from 9 customer accounts a year ago, to more than 60,000 today!
And Datek Online is the only online brokerage firm committed to pushing the envelope in figuring out more and better ways to put its customers in more direct contact with the market place, electronically.
Remember, Datek Online has set up its commissions to match the goals of its customers. That free $9.99 after 60 seconds is Datek Online's stick just as much as it is your carrot!
Ok, enough horn touting. Lets get down to some details....
The new datek online NASDAQ last trade price and volume system, which we activated a week ago, now provides our web users with volume updates FASTER than those available to broker using a NASDAQ workstations. You guys didn't even notice! And of course, its free!
Tracking numbers will be available to customers via the web tomorrow. Soon you will be able to recall tracking numbers for all previous orders with a link on the history page....
A simple messaging system will begin operation tomorrow or the next day, with features added to it almost daily allowing you to be notified via the web the second your withdrawl check is in the mail, the second your stock transfer has hit your account, the second your wire has been received.... you get the idea.
A few people have asked why this thread has so many postings. My idea is that Datek Online is not about brokerage the usual way, its about a whole new way of doing brokerage, about dealing with customers. yeah, there are some kinks, and they are getting worked out, but clearly, a lot of people are pretty excited about it...
happy trading!
-peter stern
big fluffy pillow systems
Smith Wall LP
we make the technology that makes Datek Online go! |
