Datek Brokerage $9.95 a trade Message Board

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Non-Tech : Datek Brokerage $9.95 a trade

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To: Joel Goldberg who wrote (3729)	7/15/1997 12:01:00 PM
From: The Vet	of 16892

Thanks Joel. I see my name mention on your post and you were spot on. I must say that Jon had the guts to admit they made a mistake; the mistake has been rectified, I am completely satisfied and I will continue to trade with DATEK. I know that techniically they have the best system that I have used and while we all have "wish lists" and personal preferences it is not realistic to expect all of them to be implemented instantly. IMO, DATEK has the potential to be the market leader in this business, and they will get there if they continue to show the willingness to listen to their customers and respond to their requests. Good technology and good customer relations are both essential. DATEK has both but the communication between the two sides of the business did have some glitches, which was the cause of my (now resolved) problem.

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