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Technology Stocks : WCOM
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To: shoe who wrote (11164)7/5/2002 3:47:45 PM
From: Lizzie Tudor  Read Replies (1) of 11568
 
Also, I'm concerned about a CNBC report on WCOM overbilling customers and refusing to refund the excessive charges. This problem affects individual and business customers and some a suing over the issue.

There is a similar overbilling court case happening now in california with cingular wireless. The claim is that cingular drops into analog mode in some covered service areas and the charges are more than the consumer originally thought (since the area is supposed to be covered, after all)... the consumer tries to cancel the contract and can't get out without paying a termination fee.

Funny but I have sprint in california and the exact same thing happened to me, sprint drops into analog roaming in the middle of SV and my phone bill is in the high hundreds for the month. To cancel I have to pay the term fee. Sprint did not offer to refund any money either.

So we have this same scenario with cingular, wcom wireless and sprint. Why single out wcom? More media sensationalism.
L
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