Piffer Thread on Political Rantings and Ravings Message Board

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Politics : Piffer Thread on Political Rantings and Ravings

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To: Jorj X Mckie who wrote (8148)	7/12/2002 11:59:26 AM
From: Original Mad Dog	Read Replies (3) of 14610

story.news.yahoo.com Overweight Flyers Kicked Off Southwest Flight Fri Jul 12,11:04 AM ET WASHINGTON (Reuters) - An overweight family was booted off a Southwest Airlines flight this week after they refused to buy extra seats, weeks after the airline said it would began enforcing its "people of size" policy. Southwest Airlines Co. said in June it would start strictly enforcing a policy that asks passengers too large to fit between its 18-3/4 inch seats to buy an extra seat. Other airlines have similar practices. Siblings Marty McLaughlin and Andrea Kysar told ABC's "Good Morning America" on Friday they were aware of the rule but were told before they bought the tickets they wouldn't have to pay double because they were flying with Kysar's average-sized husband and her 75-pound daughter. The family made it to Indiana but were told just before their return flight to New Mexico took off that they needed to buy two more seats. The Dallas-based airline's spokeswoman, Beth Harbin, who apologized to the family on the show, told Reuters the agent who didn't make them buy seats on their first flight was probably trying to work "from the heart." The siblings were going to their mother's memorial service. "We upset some folks, and that's not what we intended to do," said Harbin, adding Southwest policy requires they buy the extra seats but the money is refunded if the flight isn't full. The airline's policy, which grabbed headlines when it was announced, is likely to become more of an issue as Americans grow fatter and airlines try to keep seats narrow to squeeze more people on board, industry experts have said. Southwest refunded the cost of the entire family's flight and they took a bus 1,200 miles back to New Mexico.

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