Software -
I'm in software sales and service. In my view here's the problem...companies like Accenture, Price Waterhouse, IBM, Inforte, Siebel, SAP, Peoplesoft, etc, etc, etc....they hook into the Fortune 1000 and give them a price tag of tens of millions for backoffice and frontoffice ERP, CRM, etc. systems, then they add huge implementation teams at big cost to install huge white elephants. The productivity gains can be there but the implementations are unnessesarily large and complex and costly. Once they are in, it's almost a form of corporate extortion (Siebel!, Oracle!).
Thus we have a infrastructure that was too costly to begin with. Put the blame not only on the software giants for selling them these systems at so high a cost and continuing to extort money, but put the blame on corporate managers for buying into their bull. |