PeopleSoft Demonstrates Strong Momentum in CRM
Announces New Customers, Siebel Replacements and New Vertical Solution
NEW ORLEANS--(BUSINESS WIRE)--Aug. 26, 2002--At Connect 2002, PeopleSoft Inc. (Nasdaq:PSFT - News) today announced it is demonstrating strong momentum in the Customer Relationship Management (CRM) marketplace with 75 customer wins in the second quarter. Customers including Manugistics Group Inc., Crestone International Inc., Norstan Inc. and Sybase Inc. have chosen PeopleSoft CRM to replace their current Siebel systems. PeopleSoft also announced the general availability of PeopleSoft CRM for Government.
"We were faced with a choice of upgrading our existing Siebel implementation or picking a new CRM system that more closely fit our needs. PeopleSoft offered us a proven architecture, tight linkage of front-office and back-office processes, and a better set of implementation tools. We chose PeopleSoft," said Sean McCormack, COO and founder, Crestone International Inc.
"Customers are recognizing the tremendous value of integrating business processes that link the front office and back office in real time," said Joe Davis, vice president and general manager, PeopleSoft CRM. "Organizations looking to upgrade their Siebel client/server systems are finding that they have a better alternative with PeopleSoft CRM. This is just the tip of the iceberg."
Additional new PeopleSoft CRM customers include: Amerigroup; Henry Ford Health System; United Nations Development Programme; Future Electronics; Recall Corporation; ICG Communications Incorporated; IDX Systems Corporation; State of North Dakota; Hewitt Associates; University of California, Santa Cruz; Pelephone; Bezeq Call; LifeCare and University of North Texas.
"Our research shows that the CRM market is now extremely competitive, with the consequence that there is no longer one dominant vendor standard," says Liz Shahnam, vice president, META Group. "The most successful vendors will deliver on the fundamental new user need: best-in-class CRM functionality that is transparently integrated with transaction and fulfillment processes."
PeopleSoft CRM for Government
PeopleSoft CRM for Government provides a single point-of-contact between government organizations and their constituents, business partners and other agencies. The solution delivers self-service capabilities, providing constituents instant access to information, such as how to file an application, apply for a permit, or submit a service request. These capabilities enable government organizations to deliver dramatically higher levels of service and lower administrative costs.
Henderson, Nevada, is one of the fastest growing cities in the nation, and the second largest city in the state. "The City of Henderson will be able to integrate information from multiple functional areas and create comprehensive reports, thereby providing better accountability throughout the City," said Curlie O. Matthews, CIO for the City of Henderson. "As a result, city employees and our constituents will realize significant benefits from using this new solution."
About PeopleSoft
PeopleSoft (Nasdaq:PSFT - News) is the world's leading provider of application software for the real-time enterprise. PeopleSoft pure Internet software enables organizations to reduce costs and increase productivity by directly connecting customers, suppliers, partners and employees to business processes on-line, in real time. PeopleSoft's integrated, best-in-class applications include Customer Relationship Management, Supply Chain Management, Human Capital Management, Financial Management and Application Integration. More than 4,800 organizations in 140 countries run on PeopleSoft software. For more information, visit us at www.peoplesoft.com.
Statements made in this press release that state the Company's or management's intentions, beliefs, expectations, or predictions for the future are forward-looking statements. Readers are cautioned that these statements are only predictions and may differ materially from actual future events or results. Factors that may bear on the accuracy of these predictions include economic conditions in the U.S. and abroad, the ability to complete and deliver products and services within currently estimated time frames and budgets, market response to product announcements, and other risks referenced from time to time in the Company's filings with the Securities and Exchange Commission. Please refer to the Company's periodic reports to shareholders (Forms 10-K and 10-Q) for more information on the risk factors that could cause actual results to differ.
Note to Editors: PeopleSoft and the PeopleSoft logo are registered trademarks. All other company and product names may be trademarks of their respective owners.
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Contact:
PeopleSoft Inc.
Leslie Johnson, 925/694-5684
leslie_johnson@peoplesoft.com
or
Porter Novelli
Dave Faupel, 404/995-2525
dave.faupel@pnicg.com |
