News from Verizon
As expected, Verizon today announced a new initiative, Enterprise Advance, to provide large business and government customers with advanced communications services. Building on Verizon's already well-regarded local service to enterprise customers, Verizon will offer large companies, governments, and others data services including data networking and network management. "With our most recent long-distance approval in Virginia, Verizon can provide long-distance voice and data service to roughly 90 percent of our customers, and the three remaining approvals are just a few months away," said Verizon CEO Ivan Seidenberg. "This means we can now offer the kinds of long-distance data services these businesses need and want."
In an earlier press release, Verizon also announced that it offers complete managed network services in all 50 states for large business and government customers with complex networks and multiple office locations. A recent customer study, conducted by Verizon, showed that network managers were typically spending 50 percent of their time troubleshooting network problems. Only about 30 percent of the problems resulted from hardware devices covered by equipment manufacturers' warranties. Verizon managed network solutions take care of these issues for customers, allowing them to spend time addressing more important problems associated with network congestion and stability, application prioritization and rapid technological change. "As network complexity increases and customers seek methods of improving the effectiveness of their business, more of them will need additional help managing network resources so they can achieve their objectives," said Edward F. McGuinness, senior vice president, marketing, Verizon Enterprise Solutions Group. "Managed network solutions solve this business dilemma." Verizon FrameWatch offers customers bundled packages of management and maintenance services for frame relay networks. With FrameWatch, customer networks are continually monitored for problems, configurations are restored or upgraded and performance data is collected and analyzed.
About Verizon FrameWatch
Developed for customers seeking a complete end-to-end solution to support their frame relay networks, FrameWatch provides a comprehensive offering to meet all equipment, management and maintenance requirements. This package of value-added services, with options for the management of wide area networks and routers, provides the highest level of technical support and customer service.
Verizon assumes responsibility for the procurement, configuration and installation of a monitoring probe that connects the customer network directly with a Verizon network operations center. This offers the customer the ability to quickly perform network monitoring and adjustment activities, while providing Verizon with the access necessary for constant oversight. Utilizing the Visual Uptime reporting system from Visual Networks, Verizon customers are able to review network performance and operational efficiency by accessing service reports via Web-based interface.
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As Verizon ramps up its data networking business, sales of Visual Uptime to Verizon customers will also increase. Eventually Verizon, which is already the largest buyer of Visual Insight, will join AT&T, Sprint, Worldcom, and Equant as large Uptime buyers.
Byron |
