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Strategies & Market Trends : Anthony @ Equity Investigations, Dear Anthony,

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To: tool dude who wrote (82397)12/18/2002 8:12:35 AM
From: tool dude  Read Replies (1) of 122087
 
Guess I'll also be looking for a dsl service today also!

Dear DIRECTV DSL customer,

We have some difficult news to share. With the dramatic change in the capital markets and the significant shift in the telecom operating environment, DIRECTV Broadband can no longer stand as an independent business.

It is our sincere regret to inform you that DIRECTV Broadband will discontinue operations. This email shall constitute DIRECTV Broadband's 30 day notice of termination to you. Please be aware that DIRECTV Broadband's network (including your email services) will remain operational for a minimum of 30 days from the date of this notice. We are working with alternate broadband providers to determine options for your broadband service, and as a result, our network may (but is not guaranteed to) remain operational for some period beyond such 30 days as we work through those options. If you wish to terminate service before our network is discontinued, please contact us at www.directvdsl.com. No early termination or cancellation fees will apply. In any event, you will only be billed for services received through termination of your service (whether terminated by DIRECTV Broadband or at your request).

We know you have many questions. The best way to keep up-to-date is to refer to www.directvdsl.com. We'll keep this site current with the latest information on your account, billing issues and next steps.

If you are a DIRECTV subscriber, your satellite television service will not be disrupted in any way. Please do not call DIRECTV customer service regarding your DIRECTV DSL high-speed Internet service, as they will not be able to help you.

It has been a privilege to serve you.
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