Computer Learning Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Pastimes : Computer Learning

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Rick Faurot who wrote (31912)	1/21/2003 8:24:07 PM
From: quote 007	Read Replies (3) of 110652

rick, i hate the way they treat customers--i got a slick ad in the paper (glossy paper) that said "right now double the memory and free shipping " and in big black letters--offers good through 1/15/03 i call an order the computer--the guy taking the order doesn't know anything about the ad--he talks to his supervisor and they agree to honor it--i order it and my card won't go through--i call my bank and they said that the guy ordering it was putting in the expiration date as 03/05--instead of what i was telling him--05/03--and let me tell you--i had already spent a few hours between talking to dell and my bank--anyway he can't get the card entered right --so i say i'll go online and order it myself--having already spent hours--i order it in 10 minutes--and then realize i'm not getting the free shipping or the double memory--so i call back the next morning and leave a message - no one ever calls me back-and i got busy and the next day i call and they tell me its already been shipped and since i didn't put in some kind of number i wasn't going to get what i called to order in the first place--so i refused delivery--after talking to 3 supervisors and wasting a lot of time--so i email them--they really don't like talking on the phone and as a kibbutz i cc michaeldell@dell.com--the next day i get 2 calls from 2 different people from michael dell';s office--i wasn't in--this was yesterday--i called back and am still waiting to hear back from them-- i just won't do business with a company that treats its customers like that--and i went to there forums--and there are people with similar problems--it just looks like there not consumer friendly quite a rant--sorry!!!!!!

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next