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To: Lost1 who wrote (31983)	1/23/2003 5:34:04 PM
From: quote 007	Read Replies (3) of 110652

your right--i always heard good things about dell--and i thought i was getting a good deal and i have no doubt that they do make a good machine but they really don't know how to treat there customers which i guess will eventually lead to there demise i sent another email to michael dell and got 3 phone calls from someone last night-who told me they were going to make it right--but not because i was right but because they extended the offer--this woman was actually telling me that they were doing me a favor because i was not entitled to what i had called up to order because i ordered it a day early maybe i'm old and crabby--but is that the way to treat a customer--what ever happened to the customer is always right?? i am not asking for anything except what i had specifically been offered in an ad anyway--i finally got so pissed at her that i told her to forget it and credit my account thats the end of the story--unfortunately i will never own a dell!!!!!!

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