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Non-Tech : Datek Brokerage $9.95 a trade

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To: Douglas A. Sevy who wrote (16650)1/23/2003 5:51:04 PM
From: wilywilly  Read Replies (1) of 16892
 
Datek IS admitting they have an options order entry problem. I received this in my AnswerBox Tuesday night:

"Thank you for giving us the opportunity to respond to your
inquiry. I spoke with one of our Technology Support
representatives and have determined that we are still working
to resolve the issue with placing option trades. You may want
to try tabbing over to the place order button and then hit
your enter key. We do not currently have a timeframe on when
this will be resolved and wanted to assure you that we are
working diligently to resolve this problem as quickly as
possible."

BTW, the suggested fix for an inoperative "Enter Order" button didn't work - you can't tab to a button.
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