Drugstore.com, inc. Celebrates its Fourth Anniversary
Monday February 24, 7:02 am ET
Pioneering Dot Com Healthier, Wealthier, and Wiser As It Turns Four
BELLEVUE, Wash., Feb. 24 /PRNewswire-FirstCall/ -- drugstore.com, inc. (Nasdaq: DSCM - News), the leading online retailer of health, beauty, wellness, personal care, and pharmacy products, today proudly announced its fourth anniversary.
"Four years ago, the drugstore.com(TM) Web site was founded on the philosophy of offering solutions for total well being -- essentially a holistic approach to one's health," said Peter Neupert, chairman of the board of drugstore.com, inc. "Over the past four years we carefully listened to our customers and provided them with a wide range of brand name and specialty products, at competitive prices, and with all the information they needed to make informed buying decisions. We included free shipping, a liberal returns policy, and the best customer service in the business. We listened to our customers, and that has been the secret of our success."
The continuing focus on customer value and superior customer service has earned drugstore.com, inc. numerous awards, and a growth rate that is the envy of the industry. Following a very strong fourth quarter, when the company announced 33 % yearly growth and over 3.2 million customers, drugstore.com, inc. has dramatically reduced its losses, has a strong cash balance of $61.9 million, and has given guidance that it can achieve a break-even by the fourth quarter of this year.
"Moving forward from this four year landmark, we are confident in our business growth strategy," said Kal Raman, president and CEO of drugstore.com, inc. "Our continued focus on expanding our product offerings, increasing the number of specialty and brand-related stores, and enhancing our customer experience has distanced us from our online competitors and allowed us to far exceed the growth rates of traditional retailers."
In February, Raman's development strategy was further highlighted with the launch of the new Sexual Well-being(TM) store at the drugstore.com(TM) Web site. Intended to encourage intimacy and sensuality in consumers' daily lives, the Sexual Well-being(TM) store complements drugstore.com, inc.'s original mission of offering holistic solutions for total well being. This is exemplified by the broad range of product offerings, the secure and safe environment for consumers to explore options for their sexual health, and the online counsel provided by spokesperson Dr. Sandra Scantling, renowned clinical psychologist and certified sex therapist.
In the coming months, drugstore.com, inc. plans to launch two additional stores featuring menopausal and homeopathic products for the "Healthy Woman" and the "Natural Woman," further illustrating the retailer's mission to continuously provide women with the information and product guidance pertinent to all stages of life. |
