SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Non-Tech : IQ Chart: SI's Real-Time Technical Charting Software
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: jford9 who wrote (3551)2/26/2003 7:58:28 PM
From: John Busby   of 4093
 
All,

Sorry I haven't been on the message boards for the last few days. I was out of town for a good part of last week. Questions sent to support@iqchart.com are being answered as they come in by the customer support team.

A few notes on some questions I've seen over the last few days.

* Data Errors - There have been a few strange looking opens coming in on the datafeed over the past few days. We're correcting them as they are reported. Please use our data error form and please continue to report them. Data errors posted here can and are corrected, although not with the timeliness of the customer support channel.

* Favorites being off - Today Nasdaq stocks did not receive an "exchange reset" from our data provider. This is the message we receive that tells us to reset the previous change. We update it manually after the market opened today.

Thanks, and keep asking questions on these boards. Hopefully, other folks will answer them during the times when I'm indisposed for a few days.

John
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  

HomeMailHotSubjectMarksPeopleMarksKeepersSettings
Terms Of UseContact UsCopyright/IP PolicyPrivacy PolicyAbout UsFAQAdvertise on SI
© 2025 Knight Sac Media.  Data provided by Twelve Data, Alpha Vantage, and CityFALCON News