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To: Raptech who wrote (33688)	4/13/2003 12:20:24 AM
From: mr.mark	Read Replies (1) of 110603

what an experience tonight, trying to uninstall nsw2002 from win2000, and install nsw2003. i literally had to restore my operating system image three times, and it wasn't until the fourth attempt that i got nsw2003 to install properly. and i did it by backing off on the "right" things to do! yep. i used the windows add/remove program instead of the nsw uninstaller... i did not run regcleaner.... i left LivbeUpdate and LiveReg in place... and most importantly... imo.... prior to closing norton applications for the uninstall, i disabled email protection and script blocking. an awful lot of scripts were being written during the install process (or so the progress updates flashing across my screen were telling me), and by failing to disable script blocking on prior uninstall attempts, i think the new program couldn't load properly. i wish i could take credit for this last bit of wisdom, but i uncovered it in a symantec kb article. anyway, it's up and running. where the winxp install worked like a charm, this one was very challenging. :)

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