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Non-Tech : Southwest Airlines (LUV))
LUV 30.30+0.7%Oct 31 9:30 AM EST

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To: GGekko who wrote (289)6/19/2003 8:47:14 PM
From: Jon Khymn   of 299
 
Hi GG, thanks for your reply.

I've been reading "Nuts" and I'm nuts about Herb, truly a great man.

When I ride Southwest Airline, the people at Southwest amazes me over and over again. I wonder how could they have so much energy and wits... in a tough environment, like serving people in more like a huge bus ...

My goal is trying to find out how you can plant that kind of enthusiasm and love in our company.

If you can share your firsthand experience, I would appreciate very much.

Best,

Jon
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