iVoice Develops Intelligent Channel Tuning Tool for Superior and Tailored Voice Recognition Functionality
THURSDAY, AUGUST 21, 2003 7:01 AM
- BusinessWire
MATAWAN, N.J., Aug 21, 2003 (BUSINESS WIRE) -- iVoice, Inc. (OTC Bulletin Board: IVOC), a leading provider of speech recognition technologies today announced the incorporation of a new Channel tuning tool into their speech recognition engine, which dramatically enhances system accuracy by gathering and analyzing speech input over phone lines.
The Channel tuning tool is an iterative data analysis and performance improvement tool for gathering and analyzing speech input over phone lines. The tool is designed to eliminate the time consuming manual process of examining the quality and volume of sound at the client site, accordingly calculate, and adjust settings on both the sound processing hardware and the speech engine.
Speech technology applications range from call centers to cell phones. Speech recognition solutions -- providing enhanced self-service to customer care centers -- have proven their ROI payback. As mobile and wireless devices proliferate, speech is poised to enter this market as a viable interface solution. Research firm ABI projects that the speech technology market will grow in revenues from $677 million in 2002 to $5.3 billion by 2008.
According to a 2002 report by Frost & Sullivan on the speech recognition market, the target North American market is for speech-enabled auto attendants is substantial, given that in the U.S. alone there are over 15,000 businesses with more than 500 employees, and over 10,000 installed auto attendants many of which still are DTMF-based (touch-tone) only. This represents a large market potential for iVoice to sell their enhanced auto attendant solutions.
The introduction of this new Channel tuning tool is another significant milestone for the company's software development efforts and will greatly improve customer satisfaction and reliability. The iVoice Speech Enabled Auto Attendant provides a rapid return on investment to companies deploying them. The cost saving generated by these systems reduce payroll and telephone costs. Additionally, speech-enabled attendants provide a higher level of integration with applications such as interactive voice response, voice messaging and other functions.
About iVoice, Inc.
iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. The Interactive Voice Response (IVR) products developed by iVoice allow information in PC databases to be accessed via voice or from a standard touch-tone telephone. The products are designed to be simple for the end user and provide a cohesive system to access databases or messaging systems. The company's goal is to become a leader in speech recognition technology.
NOTE: Any statements that are not historical facts contained in this release are forward-looking statements. It is possible that the assumptions made by management for purposes of such statements may not materialize. Actual results may differ materially from those projected or implied in any forward-looking statements. Such statements may involve risks and uncertainties, including but not limited to those relating to product demand, pricing, market acceptance, the effect of economic conditions, and intellectual property rights, and the outcome of competitive products, risks in product development, the results of financing effort, the ability to complete transactions, and other risks identified in this release, and the Company's Securities and Exchange Commission filings.
SOURCE: iVoice, Inc.
iVoice, Inc.
Dolores Serafin-Sloboda, 732-441-7700
(say "Investor Relations")
investors@ivoice.com
www.ivoice.com |
