Thanks for the response. "as for your problems getting Office updates, i note that you said you were successful only when you shut down all of the security programs on your computer... " I turned off ZAP, NAV auto-protect, Trojan Hunter, SpyBlaster and SpyGuard" ... i'll just comment that IMO it is not good practice to close down AVs and ATs and firewalls when connected to the net and downloading programs.
as a matter of fact, that is a critical time to have those components in place, up and running."
Actually, I couldn't agree with you more, but many well known programs and Microsoft in particular specifically state that AV should be disabled during installation. I tried disabling NAV2003 autoprotect, but it wasn't enough. I even tried playing with the ZAP configurations to get it down to bare basics, but no success. The only thing that worked was disabling all my security during the Microsoft downloads and then reenabling them immediately after the installs were complete and doing thorough scans. Do you have any idea why or what was preventing the downloads?
Thanks also for the BOClean support site URL. I'll give it a look see.
Thanks again,
Marty |
