"but many well known programs and Microsoft in particular specifically state that AV should be disabled during installation"
i was pretty sure you said you were having problems *downloading*, hence my little lecture about not turning off all your protection.
during *install*, it's another matter all together, *if* a user disconnects from the internet, turns off security programs, then installs. and prior to that, i run the downloaded executable through AV and AT scans to know that what i am about to install is clean.
there are times when download and install are not separated into two distinct phases (microsoft does this), and during these endeavors i rarely am willing to lower defenses.
i will not close my firewall while connected to the net
and i will not disable an AV while connected to the net
i install all my programs with NAV running, despite the instructions by vendors to shut it down. i get good installs 99% of the time... probably because all other processes are turned off.
lately, zap4.0 will preclude me from downloading every now and then (10% of the time?), and i have learned that it is a *privacy* setting (ad-blocker or activeX stuff) that i have to roll back a notch or two in order to get the desired file to download.
IMO you overreacted a bit by closing all those important programs in order to get the Office updates.
"The only thing that worked was disabling all my security during the Microsoft downloads"
i just don't think that is the way it is, marty. i am not saying you are making this up <g>, just that there had to be other things to do besides turning off security in the manner that you did.
in seven years of using NAV i have never had to turn it off in order to download something. and i wouldn't want to. what is conceivable here is that something was precluding you from downloading. let's say it was a za setting, okay? but you didn't have the luxury of knowing that. so it's a za setting, and you say, well, maybe it's NAV. and you close down NAV.
that, of course, did nothing to solve the problem. but then you left NAV off when i would have turned it back on, because the little test demonstrated that turning it off didn't help.
then you turned to TrojanHunter and tried turning it off. didn't help. but then you left it off instead of turning it back on.
soon everything was off
"Do you have any idea why or what was preventing the downloads?"
what i said earlier... ad-blocker or activeX or cookie settings. all privacy stuff, but not firewall stuff. small adjustments in zap4.0 privacy settings can make the difference between getting a file to download and not.
this, btw, is a good example of how the free version of za has merit over the more highly configurable pro version.
hth |
