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Pastimes : Clown-Free Zone... sorry, no clowns allowed

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To: Earlie who wrote (265259)10/30/2003 9:57:17 AM
From: John  Read Replies (3) of 436258
 
I sure don't know where that amazing GDP is being created

Come now, my friend. Sure you do.

10 "Microsoft technical support telephone representatives" in New Delhi, who can sort of speak English, can respond to 100 calls an hour. Plus, they are grateful to have a job, they work hard, and they don't take lunch breaks since it is against their religion or something. Now, since each of them makes $0.50 an hour, that costs $oftie a whopping $5.00 an hour to meet the burden of nursing 100 victims of their crappy, $oftie products along.

Now, those 10 workers in New Delhi have replaced 1 worker in Indianapolis who was making $55/hour to respond to 1 call every 2 hours and drinks $tarbucks coffee all day, comes in late, leaves early, takes 2 1/2 hour lunch breaks, surfs for hours on end, and bitches all day with his co-workers about how crappy their jobs are. So, it costs $oftie $110.00 an hour to finance inefficient misery and ineptitude and "solve" the woes of 1 $oftie victim.

It was either that, or they just made the 7.2% number up. Take your pick. Heh... :-)

HTH...

John
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