New Knoxville Telephone Deploying iVoice's Speech Communications Platform
MATAWAN, N.J., Nov 4, 2003 (BUSINESS WIRE) -- iVoice announced today that rural local exchange carrier New Knoxville Telephone has selected its Speech Enabled Unified Communications Platform to provide local Voice Mail services to subscribers of its Cable TV and CLEC subsidiaries, NKTELCO and GoldStar Communications.
With its unique combination of features, iVoice bundles the Speech Enabled Auto Attendant, Voice Mail, and Unified Messaging modules into one package, allowing iVoice to service the specific speech related needs of businesses. iVoice's integrated software is a unified office solution that enables users to manage calls and multimedia messaging by using simple voice commands, which eliminates the need for dialing and navigating through multiple directories and menus.
"After evaluating a number of alternatives, we selected the iVoice platform due to its reliability and versatility. These advanced features that the iVoice platform offers will help enhance our service and expand the portfolio of products we will have available to our customers," Said Preston Meyer, General Manager at New Knoxville Telephone. "We were impressed by both how easy it was to install the iVoice application, and by iVoice's excellent customer support."
The iVoice system is connected to the MetaSwitch VP3500 Next Generation Class 5 Switch installed in the NKTELCO facility. The iVoice Speech Enabled Unified Communications is connected via analog ports and digital SMDI for a completely integrated package.
About New Knoxville Telephone:
In 1905, the New Knoxville Telephone Company was founded to provide the area residents with local telephone service. Privately held by mostly local residents, the New Knoxville Telephone company has continued to grow and serve the communications needs of its customers for the past 95 years. In 1985, the New Knoxville Telephone Company started NKTELCO, Inc., the affiliated cable television company. NKTELCO currently serves New Knoxville, New Bremen, and Minster, Ohio. NKTELCO also offers advanced high-speed dedicated Internet service. GoldStar Communications was started in 2001 to provide telecommunications, video, and data services outside of the current serving areas of New Knoxville Telephone Company and NKTELCO.
For further information, visit NKTELCO's website at www.nktelco.com or GoldStar CVommunications at www.gldstr.com
About iVoice, Inc.
iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. Its speech-enabled communication systems and software are designed to be cost effective solutions that improve a users calling experience by streamlining the call handling process through speech recognition technology. iVoice has demonstrated and met interoperability standards for many of the world's top telephony equipment manufacturers'.
SOURCE: iVoice, Inc.
iVoice, Inc.
Dolores Serafin
732-441-7700 and say "Investor Relations"
investors@ivoice.com
www.ivoice.com
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