iVoice Announces Successful Compatibility Testing With ConvergentCommunications
MATAWAN, N.J., Nov 6, 2003 (BUSINESS WIRE) -- iVoice Inc. (OTCBB: IVOC), a leader in speech recognition technology, today announced successful compatibility testing with Convergent Communications' line of Phone Data eXchange Systems.
The Convergent Communications-iVoice compatibility enables callers to automatically connect to users by simply speaking their name. Together with the Convergent Communications Phone Data eXchange System, iVoice's friendly speech enabled auto attendant brings automated answering to a new level of professional service and ease of use. No longer do callers have to wait for prompts or use keypads to reach extensions. With iVoice compatibility, users can simply say the name or department they wish to reach and are immediately connected. With its breakthrough capabilities, iVoice makes speech recognition a reality for business telephone users.
For any company to stand out among others in the competitive business world, they need to answer telephone calls in the most professional answering manner possible. The Speech Enabled Auto Attendant is a well-mannered auto attendant that enables you to do just that. The system engages callers in a natural language dialog and is ready to transfer the caller to an extension at any time. Callers can interrupt the friendly Auto Attendant at any time by barging in on the prompts and simply saying the name of the person or department they wish to speak to. The Auto Attendant delivers fast, friendly service, and makes it easy for clients and other employees to reach their target.
About Convergent Communications:
Convergent Communications is the developer of the PDX, the award winning Phone Data eXchange. The all-in-one converged voice and data solution. The Convergent Phone Data eXchange combines the functionality of traditional PBXs, computer telephony integration products, and key systems with hubs, routers, modems, voice mail, and email systems, establishing a unified platform scaled and designed for small and medium companies. This single-system solution reduces up-front equipment costs and offers recurring savings through the ability to share phone lines among voice, voice mail, email, faxing, and Internet-related transmissions. No additional hubs, routers, email servers, or voice mail servers are needed.
Visit convergentcomm.com or call 888 412 4400.
About iVoice, Inc.
iVoice, Inc. designs, manufactures and markets innovative voice and computer telephony communications systems for businesses and corporate departments. Its speech-enabled communication systems and software are designed to be cost effective solutions that improve a users calling experience by streamlining the call handling process through speech recognition technology. iVoice has demonstrated and met interoperability standards for many of the world's top telephony equipment manufacturers' PBX systems.
SOURCE: iVoice Inc.
CONTACT: iVoice, Inc.
Dolores Serafin, 732-441-7700 (say "Investor Relations")
investors@ivoice.com
ivoice.com
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