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To: Ira Player who wrote (37991)	11/20/2003 11:48:54 PM
From: 99Dan	Read Replies (2) of 110653

IRA Player, Regarding your scrollbar problem, I am copying below the tip from Kim Komando newsletter dated 11-19-03. Looks like Microsoft has a problem. ----------------------------------------------------------- AND NOW FOR TODAY'S TIP... IE scroll bar loses functionality Q. The behavior of Internet Explorer has changed on my computer. I like to click on an open area of the vertical scroll bar to jump to the next screen of data. But IE has suddenly started jumping two screens. That's worthless. What happened? A. Your question interested me, because I have exactly the same problem. Both my home and office computers are affected. I wondered if perhaps I was imagining that I had used this technique in the past. I also thought maybe some gunk got stuck in my mouse. My mouse was clean so I put on my investigative cap. I found out that it's probably due to the update that Microsoft released last week. The number was Q824145. It was intended to fix three flaws in Internet Explorer. To see if the update was the problem, I deleted it. (Start>Control Panel. Double-click Add or Remove Programs. It was listed under Currently Installed Programs as Internet Explorer Q824145. Click Change/Remove.) The problem disappeared. I reinstalled the update from Microsoft's Web site. The problem was back. I called Microsoft to ask about the problem. A public relations person said later that the company is looking into it. Now, Microsoft maintains a page with Internet Explorer update problems. The current problem is not there yet, but keep an eye out for it: support.microsoft.com In the meantime, I'm leaving the update on the computers. It is critical, according to Microsoft. I think it is more important than the scroll bar functionality. Hopefully, the company will fix this bug. ----------------------------------------------------------

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