China Mobile Deploys webMethods Integration Platform
China Mobile Improves Customer Service and Reduces Operational Costs With webMethods Integration Platform
FAIRFAX, Va. and BEIJING, Dec. 8 /PRNewswire/ -- webMethods, Inc. , the industry's first Web services infrastructure company, today announced that China Mobile Communications Corporation (China Mobile), the leading mobile communications service provider in China with 178 million subscribers and a key state-owned enterprise, has deployed the webMethods Integration Platform, improving overall customer service and delivering operational efficiencies.
"China Mobile is leveraging webMethods to seamlessly integrate our various IT systems and technology platforms in order to more efficiently coordinate core business processes across the enterprise," said Wen Xuegang, Director of Business Management Division, Centre of Billing & Clearing, China Mobile Communications Corporation. "With 178 million subscribers, customer service is fundamental to our business. The webMethods Integration Platform enables China Mobile to provide our subscribers with a unified service interface, improving our overall customer service levels and maximizing average revenue per subscriber."
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