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Technology Stocks : Dell Technologies Inc.

DELL 141.36

+1.7%

1:29 PM EST

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To: William F. Wager, Jr. who wrote (173739)	1/5/2004 10:34:53 AM
From: Boplicity	Read Replies (1) of 176387

I just had a bad experience with purchasing my DELL computer. I had to go through a circular route to talk a life person, that took way too long. The person I was finally able to talk to, had a 1 to 2 second delay before the answer came back, and sounded like they had marbles in their month, finally, they wouldn't change my terms. I have bought 6 DELL computers though the years, I see no reason why DELL couldn't give me better terms when I order my computer days before the new financing and before it shipped. I'm pissed and unhappy about it. My take on the above is DELL getting too fat to handle customers without using a robot or some off shore answering service. Very BAD, cold, and impersonal. po'd, most likely ex DELL customer. Greg

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