maybe a chance now for some sales growth.
Veramark and DataVox Business Communications Win Major IP Telephony Account with eCAS
Business Wire ~ January 6, 2004 ~ 9:44 am EST
PITTSFORD, N.Y.--(BUSINESS WIRE)--Jan. 6, 2004--Veramark Technologies, Inc., today announced that it has secured a significant eCAS(R) call accounting software sale through DataVox Business Communications as part of a Cisco Internet Protocol (IP) telephony solution. Internet Protocol (IP) telephony refers to communications services--voice, facsimile, and/or voice-messaging applications--transmitted through the Internet rather than the public switched telephone network. This win represents the first significant eCAS sale following Veramark's achievement of interoperability testing of eCAS, version 2.4, with the Cisco AVVID (Architecture for Voice and Video Integrated Data) Cisco CallManager, version 3.3(2), spC-MCS.
"Veramark is pleased to have our eCAS software included in this important win for DataVox," said David G. Mazzella, President and CEO of Veramark. "This sale clearly reinforces the value-add our eCAS software provides to resellers and enterprise users of Cisco CallManager, a product clearly at the cutting edge of Voice over IP telephony development. By staying abreast of emerging communications solutions, such as this new capability of effectively and economically making phone calls over the Internet, we have maintained our eCAS product's relevance to the evolving marketplace."
"By including the eCAS software in our proposal, we were able to create strong differentiation over the competitive bid," said Steve Ferguson, Vice-President of DataVox Business Communications. "The dynamic reporting capabilities of the eCAS software provide National Fiduciary Services the tools needed to readily pinpoint telecom usage trends which will allow them to control and reduce communications expenses now and into the future."
The interoperability testing was made possible through Veramark's participation in the Cisco AVVID Partner Program. Veramark's totally web-based eCAS software complements the Cisco CallManager solution by delivering comprehensive telecom usage reports and alarms that allow businesses to readily understand usage trends, leading to reduced communications expenses, improved productivity, and increased enterprise-wide security.
The Cisco AVVID Partner Program sets criteria for interoperability testing and helps leading product and services firms to deploy innovative business solutions. The program provides enterprise customers with information regarding Cisco AVVID partner products and services that the Cisco AVVID partner believes meet the program's criteria for interoperability with Cisco networking technology.
Designed for general business applications in organizations with 25 to 10,000 extensions, Veramark's eCAS call accounting system provides a comprehensive and accurate view of telecommunications network activity. The software provides user-definable reports instantly; and features Veramark's EZ-Burst(R) reporting system, a tool that automatically "bursts" reports in electronic format by cost center or department to the appropriate managers on a scheduled basis while retaining necessary security. Managers need only basic Web-navigating skills to view and analyze data.
Report definition is simplified in eCAS using a wide-variety of standard report templates that assist the user to define the data required in each report and the order in which the report appears. All reports are displayed in the browser, complete with links that enable the user to drill-down for real-time data analysis.
The eCAS software is fully network compatible and supports individual and multi-user access. It can also be used to consolidate multi-switch environments operating IP-Telephony and/or circuit switched communications platforms. The application software is installed on a network server and is accessed from any standard browser, including Microsoft Exchange or Netscape Navigator, using a login and password. Client software is not required.
For more information regarding eCAS totally web-based call accounting or Veramark's additional product suite, contact (585) 381-6000 or the Web at www.veramark.com.
About Veramark
Veramark Technologies, Inc., provides premises-based and outsourced telecom network cost control and productivity solutions to small, medium, and large enterprises. Veramark's products include call accounting, tie-line reconciliation, phone bill consolidation and validation, asset and facilities management, cable management, work order/trouble ticket and service order processing, directory lookup, and call detail record collection for IP- telephony, traditional PBX, and Centrex environments. For more information about Veramark Technologies, Inc., visit www.veramark.com or call (585) 381-6000.
About DataVox
DataVox Business Communications is a full-service, engineering-based telecommunications company that specializes in business communication systems, system integration, computer telephony software development, IP telephony, and data networking. Renowned for its unparalleled customer service achieved through innovative team concepts, DataVox built its business by providing cutting-edge solutions based on real-world needs that could be solved only by custom design. For more information about DataVox Business Communications, visit www.datavox.net, email info@datavox.net or call (713) 881-5300.
Cisco, Cisco Systems, CallManager, and AVVID are registered trademarks of Cisco Systems.
Veramark, eCAS, and EZ-Burst are registered trademarks of Veramark Technologies, Inc.
This report may contain forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. A variety of factors could cause actual results to differ from the anticipated results expressed in such forward- looking statements. These may include, but are not necessarily limited to, changes in general economic conditions in the United States or overseas, technological changes in the telecommunications or computer industries, the impact of competition, or changes in the marketing strategies of major distributors.
CONTACT: Veramark Technologies, Inc.
Allison O'Malley, 585/249-3315
aomalley@veramark.com
or
DataVox Business Communications
Steve Ferguson, 713/881-7103
steve@datavox.net
KEYWORD: NEW YORK
INDUSTRY KEYWORD: TELECOMMUNICATIONS SOFTWARE MARKETING AGREEMENTS
SOURCE: Veramark Technologies, Inc.
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