Dell Technologies Inc. Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Dell Technologies Inc.

DELL 129.24

+0.7%

Dec 26 9:30 AM EST

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Sig who wrote (173850)	1/25/2004 10:34:19 PM
From: GVTucker	Read Replies (1) of 176387

When you've got scarce resources, like Dell does, you need to choose. High margin projects should get the most attention at Dell, and they do. That means government jobs, Fortune 500 companies. Companies that buy the add ons like EMC storage and server racks galore. Companies that invest in large, long term service contracts. Retail customers and small businesses fall by the wayside because those are pretty small margin businesses. And it appears to me that Dell (the company) realizes this. So they do their best to milk those customers and get as much margin as possible out of them. So that means that you charge a bit more than the competition, and count on some of those customers not shopping prices around, and others buying your product just because of the name of the front even though it is pretty much the exact same product as the competition. And that means skimping on the tech support for those customers because it really doesn't matter anyway. It has happened so many times with so many other companies that I am surprised that it surprises anyone when it happens again.

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next