Shell Energy Services Delivers Online Customer Care with Docucorp and CheckFree
Thursday March 25, 6:30 am ET
DALLAS--(BUSINESS WIRE)--March 25, 2004--Docucorp® International (Nasdaq:DOCC - News), a leading provider of enterprise information solutions, today announced that Shell Energy Services Company, L.L.C. has implemented Docucorp's electronic bill presentment and payment (EBPP) solution, enabling their customers to view and pay their bills online through their choice of more than 1,000 financial services destinations powered by CheckFree Corporation (Nasdaq:CKFR - News).
"By supporting multiple approaches, our customers have a choice of where they pay their bills online," said Bill Mann, customer care manager, Shell Energy Services. "Our customers can pay their natural gas bills through our Web site, www.shellenergy.com, by clicking on the CheckFree payment button, as well as through numerous prominent financial services sites, also powered by CheckFree."
"One of the primary benefits of online billing and payment is convenience. With EBPP, consumers can ensure that their secure payment is delivered on time, while avoiding the hassles of dealing with checks, envelopes and postage," said Kerry LeCrone, senior vice president, ASP, Docucorp International. "Shell Energy Services has made it easy for their customers to replace paper bills with e-mail alerts and electronic billing statements."
"With these Web site enhancements, Shell customers have more self-service options than ever," said Doug Krapcho, senior vice president, CheckFree Biller Solutions. "Shell customers can now request to pay their bill at their bank site, the Shell Energy site or favorite financial portal backed by the CheckFree Guarantee that the payment will arrive on time. . ."
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