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Technology Stocks : Dell Technologies Inc.

DELL 127.43

-1.4%

Dec 29 3:59 PM EST

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To: Raptech who wrote (174022)	3/29/2004 9:33:01 PM
From: Ex-INTCfan	Read Replies (2) of 176387

I finally got my Dell -- three weeks or so after I placed my initial order. I had a person doing work on it over the weekend, and I understand it bluescreened. Well, I can get that figured out I guess. I haven't bought as many PCs from them as you, Raptech, but I have bought several in the past year. I can say that the service this time around was the worst I ever encountered from them. One of the reasons I use Dells is because I have had such great experiences with the service. This time I felt like I was dealing with a completely different company -- getting bounce around from department to department, disconnected, put on endless hold, not having calls returned, no emails from them about my status, etc. I would have canceled the order and gone to Gateway if I thought they would be around in a couple of years. ex-INTCfan

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