ININ signs Biz Partner for VOIP in UK...
Interactive Intelligence: Interactive Intelligence adds Tele-Central to growing channel
LONDON, Jun 01, 2004 (M2 PRESSWIRE via COMTEX) -- Tele-Central Ltd. has become
the latest reseller to join the European channel programme of Interactive
Intelligence Inc. (Nasdaq: ININ), a global developer of Microsoft-based business
communications software.
Newly-established Tele-Central provides voice over IP (VoIP) communications
application solutions, primarily to small and medium sized businesses (SMBs).
Its IP-based phone systems and fully integrated multi-channel contact centre
systems are ideal as proprietary PBX replacements.
Tele-Central anticipates that over three quarters of its revenues will come from
the sale of Interactive Intelligence's business communications software,
typically used for mobile and remote working, IP telephony, unified
communications, self-service applications, and call centres.
"I feel a bit like Victor Kyam (of Remington fame) - 'I liked it so much I
bought the company'," said Tele-Central Managing Director, Patrick Copping.
"So maybe I didn't buy the company - but I am happy to stake my future on the
partnership. Interactive Intelligence offers a credible, tried and tested
alternative to Cisco products. The software is easy to add to, and since the
vast majority of its customers license additional software within a year, it's
great for customer relationships."
Copping has been involved with the installation of a number of sizeable
converged telephony solutions, including some of the first IP telephony
installations within the UK. He has also run outsourced call centres for
customers such as National Rail Enquiry Service and SAP.
"Appointing Tele-Central marks a step forward in our goals to vastly expand our
reseller channel over the coming year," said Interactive Intelligence Director
of Marketing for EMEA, Tony Martin. "Although we boast many blue chip names as
customers, our product prices, protection on investment, ease of use, and simple
upgrade path appeal to SMBs. We see them as key to future growth in the UK.
Tele-Central understands this market well."
Tele-Central will offer the Interactive Intelligence product line throughout the
UK with support from the company's master distributor, IDL-Mettoni.
Notes to editors: Photography of Tony Martin is available on request.
About Interactive Intelligence Inc.
Interactive Intelligence Inc. (Nasdaq: ININ) is a global developer of
Microsoft-based business communications solutions. It develops software for IP
telephony, contact centre automation, unified communications, and customer
self-service. The company was founded in 1994 and has more than 1,000 customers
worldwide. Recent awards include Software Magazine's 2003 Top 500 Global
Software and Services Companies, and ContactCenterWorld.com's 2004 Members'
Choice. Interactive Intelligence employs approximately 350 people and is
headquartered in Indianapolis, Indiana, U.S.A. The company has 12 offices
throughout North America, Europe and Asia. The EMEA corporate office is located
in Uxbridge, England, and has more than 250 customers throughout EMEA, including
companies such as Cetelem, Skandia, and Telefonica. Its telephone number is +44
20 8867 3670; on the Web: inin.com. |
