Hagemeyer North America Extends Investment with eCredit
-- Leading Distributor Chooses eCredit(R) nFusion(R)
for Collections Automation --
DEDHAM, Mass., June 14 /PRNewswire/ -- eCredit, the leading provider of Web-based credit and collections automation applications, today announced that Hagemeyer has broadened its relationship with eCredit by committing to implement eCredit nFusion to automate its collections processes. An eCredit customer since 2002, Hagemeyer has already adopted eCredit's credit automation product, and it will now enhance its collections processing structure with an automated workflow environment. eCredit nFusion will also facilitate easier dispute resolution and elevate the responsibilities of customer support staff, who will now be able to focus on larger strategic growth initiatives.
"Expanding our relationship with eCredit is a critical step in our development of a world-class credit and collections organization," said Joe Zinaich, Hagemeyer vice president of credit. "We have been extremely pleased with eCredit, as they have consistently demonstrated a thorough understanding of the needs of our business. Through implementing nFusion Collections, we will be well-positioned to take advantage of all of the benefits of a single, integrated credit and collections platform."
The nFusion platform will benefit Hagemeyer on a number of levels, prominently including the linking of company field operations, ensuring that customer disputes are handled quickly. As credit and collections operations are streamlined and integrated, the company anticipates achieving improvements in cash flow and a commensurate lowering of DSO.
"We are delighted that Hagemeyer has reaffirmed its commitment to eCredit by choosing to add nFusion Collections to its existing implementation," said Jeff Dickerson, president of eCredit. "We at eCredit look forward to the continuing opportunity to help today's leading corporations like Hagemeyer realize the value of integrating credit and collections operations on the nFusion platform. nFusion provides customers with the tools they need to make business decisions quickly and efficiently, improving customer satisfaction and decreasing operating costs."
About Hagemeyer NA
Hagemeyer North America, Inc. is a distributor of products and services focusing on business-to-business markets in electrical materials, safety products, and industrial products and services throughout North America and is a wholly owned subsidiary of Hagemeyer N.V. Hagemeyer is a value added B2B distribution services group focusing on the markets for electrical materials, health and safety products and other MRO (Maintenance, Repair and Operations) products. As these markets are extremely diverse and highly complex, many opportunities exist for Hagemeyer to provide innovative solutions to customer needs. The Company coordinates product and information flows, adding value and providing significant cost savings to both end-users and suppliers while supporting customer initiatives with superior industry knowledge and technical expertise. Hagemeyer aims to obtain a leading position in its field in the European, North American and Asia-Pacific B2B markets. For more information, please visit www.hagemeyerna.com and www.hagemeyer.com.
About nFusion
eCredit nFusion is the most comprehensive Web-based credit and collections automation suite of applications available today. The nFusion suite offers credit and collections modules which can be utilized by themselves, or in a completely integrated and seamless environment. As a result, nFusion combines the power of credit decision automation, portfolio and customer risk analysis, and scoring with workflow management capabilities and collections automation features to streamline the financial value chain. As the only solution available today to truly integrate both collections and credit functionality, nFusion offers breakthrough advancements to improve business credit decision processes, reduce costs, optimize risk exposure, improve revenues, reduce DSO, accelerate cash flow and improve productivity.
About eCredit
Since 1993, eCredit has delivered credit risk management and collections software and services to Fortune 1000 companies and financial institutions. The company improves credit and collections decision-making practices to deliver process efficiencies, optimized risk management, reduced operating costs, and increased revenues. Included among the company's customers are ChevronTexaco, Cisco, CIT Group, Sun Microsystems, and Ryder System, Inc. Headquartered in Dedham, Massachusetts, eCredit is funded by Apex Venture Partners, Internet Capital Group (Nasdaq:ICGE), North Hill Ventures and Sterling Venture Partners. For additional information, visit eCredit on the Web at ecredit.com.
SOURCE eCredit
CO: Hagemeyer North America, Inc; eCredit
ST: Massachusetts, India
SU:
Web site: ecredit.com
prnewswire.com
06/14/2004 09:01 EDT |
