Another Brick in the wall for a great unfolding story.
IP PBX by Interactive Intelligence Wins TMC Labs Innovation Award
INDIANAPOLIS, Aug 23, 2004 /PRNewswire-FirstCall via COMTEX/ -- TMC Labs
honored global business communications software developer, Interactive
Intelligence Inc. (Nasdaq: ININ), with a 2004 Innovation Award for the company's
IP PBX product, called Enterprise Interaction Center(R) (EIC).
(Logo: newscom.com )
"We raved about the modularity, openness, and extreme flexibility of EIC back in
1999," said TMC Labs staff in an Internet Telephony article published this
month. "But now with EIC's SIP support, they've taken their IP PBX
communications system to a whole other level."
TMC Labs honored EIC with the award based on several innovations throughout the
product's history, beginning with its claim as one of the first open,
Windows-based PC PBXs on the market.
Since its introduction in 1997, EIC has grown to incorporate a wide range of
applications, from unified messaging and workgroup routing, to Web chat and
"hot-desking," which provides anywhere access for mobile users.
It's also made important IP advancements that include support of SIP -- the
emerging session initiation protocol designed to simplify set-up and maintenance
in distributed environments, increase interoperability with other devices, and
enable new features that extend beyond voice-based applications, such as instant
messaging and video conferencing.
In addition, EIC was one of the first IP telephony products to incorporate
Intel's NetStructure Host Media Processing software, effectively eliminating the
need for voice boards, thus reducing cost, shortening installation time, and
simplifying management.
Today, EIC is offered by Vonexus Inc, a wholly-owned subsidiary of Interactive
Intelligence. Vonexus has taken EIC even further with enhancements that make it
the only standards-based, all-software IP PBX developed exclusively for
Microsoft small-to-mid-sized business customers.
"Since spinning off Vonexus this year, EIC has even more to offer -- not only
does it still give customers all the features and functionality they've come to
expect, it's now a true 'out-of-the-box' system perfect for Microsoft SMB
customers looking for a cost-effective, yet complete converged communications
system from the leader in all-software IP telephony," said Interactive
Intelligence president and chief executive officer, Dr. Donald E. Brown.
EIC was one of 27 winners honored by TMC Labs. The Innovation Awards are given
annually across a range of product and service types, including testing tools,
applications and media servers, phones, and more. For detailed descriptions of
the award-winning products, visit: tmcnet.com
About Vonexus
Vonexus Inc. is a wholly-owned subsidiary of Interactive Intelligence Inc.
(Nasdaq: ININ), a global developer of business communications software since
1994. Vonexus offers Enterprise Interaction Center(R) -- the only standards-
based, all-software IP PBX developed exclusively for Microsoft SMB customers.
Vonexus can be reached at +1-888-817-5904 or info@vonexus.com; on the Web:
vonexus.com
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global developer of business
communications software for IP telephony, contact center automation, unified
communications, and customer self-service. The company was founded in 1994 and
has more than 1,000 customers worldwide. Recent company awards include Network
World Magazine's 2003 Top 200, and Software Magazine's 2003 Top 500 Global
Software and Services Companies. Interactive Intelligence employs approximately
350 people and is headquartered in Indianapolis. The company has 12 offices
throughout North America, Europe and Asia. Interactive Intelligence can be
reached at +1-317-872-3000 or info@inin.com; on the Web: inin.com
This release contains certain forward-looking statements that involve a number
of risks and uncertainties. Factors that could cause actual results to differ
materially are described in the company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks
mentioned in this document are the property of their respective owners. |
