Blue Cross Blue Shield of Massachusetts Selects Interwoven Web Change Management to Automate and Expand Disaster
Recovery Operations
BOSTON, Nov 30, 2004 /PRNewswire-FirstCall via COMTEX/ -- The Gilbane Conference (booth #'s 138, 139) -- Interwoven, Inc.
(Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Blue Cross Blue
Shield of Massachusetts (BCBSMA) has purchased the Interwoven Enterprise Web Change Management solution, powered by
Interwoven OpenDeploy, to enable faster, accurate and cost-effective synchronization of a disaster recovery site for its member and
provider Websites. BCBSMA also purchased the Interwoven Self-Service solution to maintain fresh, personalized content on its
Provider Portal.
Headquartered in Boston, BCBSMA provides coverage to 2.6 million members with more than 17,000 healthcare providers in its
HMO network. To ensure around-the-clock availability for its members and providers, BCBSMA will establish a duplicate Website in
an alternate location that it can switch to live in the event that a disaster or other service interruption brings down the main site. For
this strategy to be effective, the two sites must be perfectly synchronized at all times to reflect search engine, portal and
personalization updates. However, due to the high volume of content BCBSMA features on its site, as well as applications including a
provider portal and "My Wellbeing" member portal, this synchronization process can be very challenging. In the past, BCBSMA has
relied on a manual deployment process executed by a team of consultants, which can be a costly and time-consuming approach.
BCBSMA decided that the company needed to automate and streamline its disaster recovery processes to improve efficiency and
reduce costs.
Already successfully using Interwoven TeamSite software to manage the content and authoring of its Website, BCBSMA extended its
Interwoven implementation earlier this year to include the Web Change Management solution. The Interwoven Web Change
Management solution enables companies to automate inefficient, manual deployment and change management processes, reducing
the cost of managing complex Web-based application environments by an average of 40 percent. By allowing for changes in code,
content and configurations to be deployed live simultaneously across any number of distributed touch points, the Interwoven solution
will enable BCBSMA to maintain the synchrony that its disaster recovery approach demands. In addition to streamlining the IT
operations processes that support BCBSMA's disaster recovery site, the solution will ensure application accuracy for both Website
locations and accelerate the secure deployment of applications and content throughout the company's complex Web environment.
"Through our use of TeamSite, we knew how well Interwoven understands and addresses the challenges that a complex Web
environment such as ours can present," said Mark Farone, Director of Web System Services at Blue Cross Blue Shield of
Massachusetts. "The Interwoven Enterprise Web Change Management solution will enable us to keep our entire Web architecture
synchronized, fresh and personalized while substantially reducing the associated management costs."
"As a result of our continued leadership in enterprise content management, we're well aware of the operations bottleneck that can
result from complex, frequently changing Web applications," said Miles Kelly, Director of Product Marketing, IT Solutions at
Interwoven. "We're pleased that BCBSMA has become the latest customer to break this bottleneck with the help of our Web Change
Management solution."
In addition to the Interwoven Web Change Management solution, BCBSMA also purchased the Interwoven Self-Service solution
powered by Interwoven MetaTagger, which will help the company achieve greater responsiveness and efficiency at a lower cost in the
personalization of its Provider Portal and other Blue Cross Blue Shield of Massachusetts Selects Interwoven Web Change Management to Automate and Expand Disaster
Recovery Operations
BOSTON, Nov 30, 2004 /PRNewswire-FirstCall via COMTEX/ -- The Gilbane Conference (booth #'s 138, 139) -- Interwoven, Inc.
(Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Blue Cross Blue
Shield of Massachusetts (BCBSMA) has purchased the Interwoven Enterprise Web Change Management solution, powered by
Interwoven OpenDeploy, to enable faster, accurate and cost-effective synchronization of a disaster recovery site for its member and
provider Websites. BCBSMA also purchased the Interwoven Self-Service solution to maintain fresh, personalized content on its
Provider Portal.
Headquartered in Boston, BCBSMA provides coverage to 2.6 million members with more than 17,000 healthcare providers in its
HMO network. To ensure around-the-clock availability for its members and providers, BCBSMA will establish a duplicate Website in
an alternate location that it can switch to live in the event that a disaster or other service interruption brings down the main site. For
this strategy to be effective, the two sites must be perfectly synchronized at all times to reflect search engine, portal and
personalization updates. However, due to the high volume of content BCBSMA features on its site, as well as applications including a
provider portal and "My Wellbeing" member portal, this synchronization process can be very challenging. In the past, BCBSMA has
relied on a manual deployment process executed by a team of consultants, which can be a costly and time-consuming approach.
BCBSMA decided that the company needed to automate and streamline its disaster recovery processes to improve efficiency and
reduce costs.
Already successfully using Interwoven TeamSite software to manage the content and authoring of its Website, BCBSMA extended its
Interwoven implementation earlier this year to include the Web Change Management solution. The Interwoven Web Change
Management solution enables companies to automate inefficient, manual deployment and change management processes, reducing
the cost of managing complex Web-based application environments by an average of 40 percent. By allowing for changes in code,
content and configurations to be deployed live simultaneously across any number of distributed touch points, the Interwoven solution
will enable BCBSMA to maintain the synchrony that its disaster recovery approach demands. In addition to streamlining the IT
operations processes that support BCBSMA's disaster recovery site, the solution will ensure application accuracy for both Website
locations and accelerate the secure deployment of applications and content throughout the company's complex Web environment.
"Through our use of TeamSite, we knew how well Interwoven understands and addresses the challenges that a complex Web
environment such as ours can present," said Mark Farone, Director of Web System Services at Blue Cross Blue Shield of
Massachusetts. "The Interwoven Enterprise Web Change Management solution will enable us to keep our entire Web architecture
synchronized, fresh and personalized while substantially reducing the associated management costs."
"As a result of our continued leadership in enterprise content management, we're well aware of the operations bottleneck that can
result from complex, frequently changing Web applications," said Miles Kelly, Director of Product Marketing, IT Solutions at
Interwoven. "We're pleased that BCBSMA has become the latest customer to break this bottleneck with the help of our Web Change
Management solution."
In addition to the Interwoven Web Change Management solution, BCBSMA also purchased the Interwoven Self-Service solution
powered by Interwoven MetaTagger, which will help the company achieve greater responsiveness and efficiency at a lower cost in the
personalization of its Provider Portal and |
