I'll interject this to your "debate" ...
I have heard nobody who has a good thing to say about BlockBuster's service .. either online or in store.
Apparently, their "no late fee" idea has backfired on them as any 10 year old could have told them in advance. Movies are being kept out longer, they are out of stock in many popular titles and losing customers due to this left and right.
New Jersey is also suing them over this "gimmick" since there is a true "late fee"; they charge you for the movie and a restocking fee after a certain period.
This entire decision, to me, shows the poor judgement this company continues to exhibit.
On the other hand, I find few who don't love Netflix service. Their customer satisfaction seems to be fairly high.
One question, if NFLX with it's first to market advantage and much larger base, can't be successful at 17.99, how can BlockBuster be at 14.99 ?
In the end, I expect BBI to cannibalize it's own business more than anything else. You'd mentioned Etoys, Webvan but failed to mention Amazon, Yahoo, Ebay. All first to market who had "competition" who was "going to put them out of business" one day. The day still hasn't come but most of those competitors have gone by the wayside.
Time will tell, BBI stock has been dead money for a long time; NFLX may be also. Going forward, they both may remain dead money.
JTE |
