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Technology Stocks : Dell Technologies Inc.

DELL 129.25

+0.6%

Dec 26 3:59 PM EST

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To: Dan3 who wrote (175118)	8/16/2005 9:15:52 PM
From: stock bull	Read Replies (1) of 176387

I guess Kevin Rollins has his hands full. Missing revenue, falling stock price, falling out of favor with Wall Street, weak out look for next quarter, and now, the vaulted customer support falling apart. I sure believe that he and Michael need to put their heads together and figure out what is going so wrong. This needs to be fixed soon, or it will get out of control. Stock Bull PS: My personal experience with Dell mirrors what has been discussed on this thread...long wait time for tech support to answer the phone, tech support that is hard to understand, and doesn't known what they are doing. So, what does Dell sales do? They offer to sell you an upgraded tech support service plan for considerably more money. Are they nuts? I for one won't buy another computer from Dell. I'll go to my local PC Club and have them configure a PC for me. If I then have a problem I can take my PC into them for repair. Further, their tech support is US based and know what they are doing.

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