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Technology Stocks : CDMA, Qualcomm, [Hong Kong, Korea, LA] THE MARKET TEST!
QCOM 137.70+0.3%9:32 AM EST

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To: tero kuittinen who wrote (423)8/12/1996 5:53:00 AM
From: Maurice Winn   of 1819
 
Hello Tero, Now we're happily talking. That's good.

In accusations about competitor products, companies need to be very careful. I'm perfectly happy for competitors to slander my products. The reason for that is that they destroy themselves in your karma vice. A lie is very easily exposed and the loser is the liar; the customer is very concerned that if they have been lied to about a competitor, then they will probably be lied to about other things.

If there is very low risk of some problem which customers might be concerned about, the best answer is to be quite open. The customer will dismiss the problem themselves. By trying to make soothing sounds or hide a negligible problem in case the customer takes fright, the customer immediately thinks you are trying to put one across them. A characteristic of customers is that they dislike being conned.

If somebody's sheep has less scrapie than mine, then I will already have told the customer that is the case and left them to decide for themselves whether that is an issue. If they are terrorized about scrapie, I will do my best to help them understand what risks are involved. Usually, people are quite relaxed about negligible risks once they understand them. In fact, it is frightening what enormous risks people are prepared to take once they understand them. People still go climbing Mt Everest even though they don't have the excellent Ericsson CDMA Globalstar "Anita" with built in parachute.

If selling peanut butter, it would be sensible to advise people about aflatoxins and show how safe your product is because you know all about it and here is the information to show how you prevent any problem. It is perfectly sensible to include comparative tables of other companies aflatoxin levels. Ramming it down throats or making a big issue of it would be dishonest too and karma would come back to haunt when customers realize you are making a mountain out of a molehill.

Essentially, truth and glasnost is the answer to these matters.

That is why I have pursued some facts on low frequency photons and physiological effects. There are some effects. They seem to me to be very low level effects. You say they are not zero. Therefore, CDMA has less effect than analog or TDMA, but it up to consumers to judge the level of risk based on facts, not soothing noises from me or you.

If I accused TDMA of causing more scrapie than CDMA, you wouldn't get upset, you'd simply laugh. Did you read all that stuff I posted about physiological effects? Interesting eh? CDMA people should be spending some money demonstrating that the theory of cellphones causing cancer has been falsified. Refer the great Kiwi hero, Karl Popper - before you sool the karma god onto me, I have to admit I'm not certain he was a Kiwi, but did spend some time here.

I also have to admit I admire the Nokia phones [and own one] and a family of Fins we knew in Antwerp were really nice too. As Chris says, Nokia will soon be in the CDMA handset business too. I can't imagine them letting Qualcomm have it all their own way when Nokia have such excellent products and a huge distribution system and great reputation. [Now try to be rude to me].

Maurice

PS: You would have had experience of concealment, deception, intrigue, dishonesty, and a wide range of other immoral behaviour from your unfriendly USSR neighbour over the past few decades. Karma hasn't treated them kindly. France too has slid down the ratings as a country of substantial international stature. It will probably be reincarnated as a frog as karma for its misadventures.

Jim O'Brien, Ramsey; I see in the Interdigital website that they too are using boilerplate forward looking warnings. It definitely looks like a trend and not at all specially relevant to Qualcomm as you say.

Chris, you included a sucker site where I've been caught before. The CDMA consumer complaints site has got nothing to do with wireless!! I bet you were just checking to see if anyone would read them. Thanks for them all. Plenty new stuff there for me.
Also Chris, I have to take issue with you that the Web is provided by the military. We all know about the contradiction in military intelligence. It actually took the intelligence of some Netscape and Qualcomm people to bring us Netscape and Eudora. Until then, the net was an arcane military mangle. As the Web, it has come to life.
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