Press Release Source: Incentra Solutions, Inc.
Incentra Solutions Awarded Contract for Helpdesk and Desktop Support From San Diego Convention and Visitors Bureau (CONVIS)
Wednesday November 9, 7:30 am ET
Incentra to Manage IT Functions, Provide Remote Monitoring Services
BOULDER, Colo., Nov. 9 /PRNewswire-FirstCall/ -- Incentra Solutions, Inc. (OTC Bulletin Board: ICNS - News) announced today that its southwest enterprise division, Incentra Solutions of California Inc., was selected by the San Diego Convention and Visitors Bureau (CONVIS) to provide a full range of technical support and professional services to enable CONVIS to better manage its IT functions. Incentra will provide data center relocation, re-engineering of the backup infrastructure, server consolidation, remote monitoring and management of desktops and servers located in San Diego, Chicago, and Washington, DC. Highly reliant on technology, CONVIS will leverage Incentra's expertise and services to improve systems availability and extend the hours of support coverage to assist its staff on both coasts as well as the Midwest.
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"The business impact on having support available to cover our East Coast staff has been immeasurable and we are all delighted," says Colin Black, VP Operations and Technology at CONVIS. "Incentra Solutions' technical and operational best practices have clearly made a very positive impact on CONVIS' ability to conduct business for the City of San Diego."
Incentra was awarded the contract based on its technical expertise and experience with IT infrastructures and outsource engagements. Incentra's bid was seen as having an edge when it came to automated helpdesk and remote system monitoring and management. Having successfully supported IT functions for other companies, Incentra's capabilities are well-established. The company and its represented manufacturers offer a highly flexible platform that can be optimized for each specific customer's requirements in order to provide a complete IT solution.
Elaine Bellock, President of Incentra's southwest enterprise division, noted that customers have recognized the need for a complete solutions provider. "The CONVIS enterprise infrastructure requires consistent high-quality support, a demand that calls for careful scoping and planning," says Bellock. "CONVIS relies on Incentra's proven ability to work with the customer to identify a company's needs and then develop and deliver a personalized response plan for dealing with a wide range of IT functions."
About CONVIS
The San Diego Convention & Visitors Bureau (www.sandiego.org, San Diego CVB) is a private, non-profit, mutual benefit corporation composed of approximately 1,600 member organizations, businesses, local governments, and individuals seeking a better community through the visitor industry. San Diego CVB members include tourism-related entities in such categories as lodging, dining, arts & attractions, shopping, and transportation, among others, as well as other companies indirectly involved in the visitor industry.
About Incentra Solutions, Inc.
Incentra Solutions, Inc. (www.incentrasolutions.com, OTCBB: ICNS) is a provider of complete IT & storage management solutions to broadcasters, enterprises and managed service providers worldwide. Incentra's complete solution includes professional services, hardware & software products with first call support, IT outsourcing solutions and financing options. To the broadcast market, Incentra delivers complete digital archive management and transcoding solutions built on its IT and storage expertise and offerings.
Incentra Solutions Forward Looking Statements
Certain information discussed in this press release may constitute forward-looking statements ....
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