ICG Commerce Recognized by IDC as a Procurement Business Process Outsourcing Market Leader
Tuesday December 13, 8:00 am ET
Independent Research Firm Cites Strength of Customer Base and Sophistication of Thinking as the Foundation for Continued Growth in the BPO Market
PHILADELPHIA, Dec. 13 /PRNewswire/ -- Procurement Services Provider ICG Commerce today announced it has been recognized as a leading procurement business process outsourcing (BPO) provider by IDC, an independent IT and BPO services research firm. In a recent report titled "Vendor Needs and Strategies: Procurement BPO Competitive Landscape" (IDC #33947, September 2005), IDC evaluated 12 vendors and recognized ICG Commerce as a "strong, focused player in the procurement BPO space given its decade-long specialty focus on procurement services."
ICG Commerce's market leadership is most evident through its strong track record with customers. IDC specifically highlighted the company's numerous long-term outsourcing customers stating that: "ICG Commerce has been providing services to 20 of them for longer than three years. The fact that ICG Commerce is among the first to land a client (Avaya) that is in its second wave of comprehensive procurement BPO lends testimony to its efforts. [ICG Commerce] has a core base of large customers with whom it has comprehensive, longer-term outsourcing relationships and a larger set of accounts that are smaller in scope for whom it manages a select number of categories."
IDC believes that ICG Commerce is a "recognized brand" in the market and lauded the Procurement Services Provider for making "great strides in thought leadership around procurement BPO issues." ICG Commerce's sophistication of thinking and dedication to educational efforts were cited as keys behind the company's recognition as a leader among prospects. Combined with a strong, long-term track record of success and a complete, mature set of services, ICG Commerce's forward-thinking approach positions the company well for continued growth in procurement BPO, according to IDC.
"IDC has been closely researching the procurement BPO landscape for some time, and we are pleased to see the firm recognize ICG Commerce as a leader and innovative voice in the market," said Edward H. West, chairman and chief executive officer for ICG Commerce. "We believe our operational focus, depth of experience and commitment to delivering exceptional results enables us to truly differentiate ourselves in the marketplace."
About ICG Commerce, Inc.
ICG Commerce ( icgcommerce.com ) is a leading Procurement Services Provider exclusively focused on helping companies buy more effectively and efficiently in order to reduce costs significantly and continuously. The company offers an unmatched combination of process and category expertise, market insights and benchmarks and a world-class operational Buying Center to deliver Sourcing and Procurement Outsourcing Services. ICG Commerce Inc., a privately held company founded in 1992, is a member of Internet Capital Group's (Nasdaq: ICGE - News) network of partner companies. For four consecutive years, ICG Commerce has been as a Forbes Best of the Web: B2B honoree, and the company also has had multiple executives recognized in Supply & Demand Chain Executive magazine's annual "Pros to Know" listing. |
